Legal

Accessibility Statement

Last updated .

Parcel Pointe is committed to making our website, our mobile app, and our physical locations accessible to everyone.

Our commitment

Parcel Pointe is committed to making our website, our mobile app, and our physical locations accessible to everyone, including people with disabilities. We design and build our digital surfaces to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Digital accessibility

Our website supports keyboard navigation, screen readers, and system-level accessibility preferences (including reduced motion, high contrast, and text sizing). If you encounter an accessibility barrier anywhere on our website, please tell us so we can address it.

Physical accessibility

Every Parcel Pointe location is designed to be ADA-compliant, including parking, drive-through approach, locker wall controls, and pedestrian pathways. Location-specific accessibility details will be published on each store's page as we open.

Contact

Report an accessibility barrier or request an accommodation by emailing accessibility@parcelpointe.co. We aim to respond to accessibility requests within two business days.